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Top 10 Strategic Technology Trends for 2017

Conversational System


The current focus for conversational interfaces is focused on chatbots and microphone-enabled devices (e.g., speakers, smartphones, tablets, PCs, automobiles). However, the digital mesh encompasses an expanding set of endpoints people use to access applications and information, or interact with people, social communities, governments, and businesses. The device mesh moves beyond the traditional desktop computer and multiple devices to encompass the full range of endpoints with which humans might interact. As the device mesh evolves, connection models will expand and greater cooperative interaction between devices will emerge, creating the foundation for a new continuous and ambient digital experience.

 

Mesh App and Service Architecture

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In the mesh app and service architecture (MASA), mobile apps, web apps, desktop apps and IoT apps link to a broad mesh of backend services to create what users view as an «application.» The architecture encapsulates services and exposes APIs at multiple levels and across organizational boundaries, balancing the demand for agility and scalability of services with composition and reuse of services.

The MASA enables users to have an optimized solution for targeted endpoints in the digital mesh (e.g., desktop, smartphone, automobiles) as well as a continuous experience as they shift across these different channels.

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